TESTIMONIALS

Don’t take my word for it! Here are some testimonials from my lovely clients with whom it is an honour to work:

Alicja runs all of the client contact, back office administration and HR function for SnowPros Ski School. We are a ski school based here in Switzerland and Alicja does all of this remotely. I started working with Alicja because I needed to concentrate on the main parts of my business ie. Skiing and organising the schedule and I didn't have any time to deal with client email and other correspondence. This was 2 years ago. Since then, I have further expanded her role within the business because I wanted to make each business unit semi autonomous. I tasked Alicja with coming up with a new back office database system which was completely delegated to Alicja to make sure we have the right software and that it worked for us. I also completely delegated anything to do with HR apart from physically interviewing the new staff, so she handles all of the on boarding. The third new thing this year was much more autonomy in dealing with clients and rebooking them in for lessons. Furthermore, over this coming summer and into winter I will be expanding Alicja's role to to find a way of linking said new database into the new diary system. This is working well so far. Alicja saves me time and gives me peace of mind that she will deal with our clients in a professional way. I trust her and her ability to come up with great ideas and execute them. Alicja has become a valuable and extremely competent part of our team. I literally have no idea what I would do without her.
Alicja has been my Assistant for several months now, and I am delighted with her help. The thing I like the most is her willingness to tackle new tasks and to think outside the box. Of course, her ability to perform administrative tasks is also brilliant, but what I highlight is her ability to add help (suggestions, ideas) when it is needed. I trust her entirely, and this is another crucial thing when you have an assistant. I feel lucky to have her on board.
I had the pleasure of working with Alicja who is an exceptional VA. Her ease at taking control and understanding the needs to complete any task filled me with so much confidence. She successfully ran a number of events/projects and her communication skills were second to none. Her can-do attitude and dedication to ensuring the best in everything she does, alongside her skills in speaking so many different languages, really would make her an amazing asset to any business – especially those that work internationally. I could not recommend her more.
I have worked with Alicja now for 9 months and in that time she has become a crucial and valued resource. Alicja is organised, on the ball, professional, easy to get on with and great in a crisis which has been key in the last few weeks! Over this time I would not have been able to keep communication, organisation and bookings ticking over without her help and dedication. Most importantly I can trust Alicja with my business and the reputation of my business knowing that she has the professionalism, customer service and common sense to deal with day to day workings and problems that might arise. I can even go away for a few days and not feel I need to check my emails! For a small business owner this is a massive win! Thank you Alicja, you are a pleasure to work with and a great asset to our company.
Alicja is a very skilled in Microsoft Word and helped Fleet Rotary Business Partners produce their Spring 2019 Newsletter so we could send out to the business community details of our current projects. Her work on our draft copy meant the news letter became concise and readable. If you need to produce a business document that looks professional Alicja is the person you need to contact.
I've been continually impressed by Alicja's attention to detail, and ability to pick up a brief with minimal information across a variety of subjects and turnaround and deliver. It's these qualities, and her diligence that allows me to trust Alicja to deliver quality projects on time, without having to take valuable time to check or watch over.
Alicja worked with the team at LISTEX across our 2019 events, helping with finding relevant prospects on Linked In and organising our database and outreach strategy for our events and the launch of our new Mountain Trade Network platform. Her efficiency, attention to detail and high level of care, coupled with her deep understanding of our industry made for a perfect fit. Alicja was very flexible with any changes in our requests, and suggested ways to improve processes further. A great experience and we look forward to the next project with her!
Alicja has very successfully run the reservations process for our French flat for several years, dealing with all the bookings and payments in multiple languages and currencies. She has also arranged a number of renovations, repairs and upgrades with local craftsmen and contractors during our ownership. Her expertise in various foreign languages is obviously an asset, but she also comprehends the merits and pitfalls of contracts and purchasing both over the phone and by email.
Roderick Stephens
Alicja interpreted my brief perfectly, executed the tasks I required of her really efficiently and reported back to me succinctly and even sooner than I had anticipated. For someone who is time precious at work, using Alicja's skill set allowed me to stay on top of my daily schedule and workload. Aside from the written work she did for me, Alicja's professional and friendly approach made it really easy to keep in touch with her remotely for updates and I always felt my work was in safe hands. I have since recommended her services to other colleagues.
Alicja is brilliant, and I am not sure how we would have been so successful the last three years without her. Having joined Quantum on a temporary contract as installation co-ordinator Alicia quickly processed to a permanent position, over time gaining Prince 2 certification to become a project manager and manage large projects across Europe. I enjoyed immensely working with Alicja who was somehow always able to keep up with multiple challenges at the same time, deal with a lot of detail (in multiple languages) and still keep her sense of humour. Alicja was a key part of our team, and would be a valuable addition to anyone looking to manage their customers and business.
As an associate VA, Alicja stepped up last minute, to support one of my clients for a week. She quickly grasped the job function, performing the necessary tasks in hand. Alicja is competent, reliable and organised. I have confidence in her and no doubt will use her services again.
Anonymous
Alicja is the "Mary Poppins" of Virtual Assistance! Ski 2 Freedom Foundation, a small but dynamic UK charity dedicated to promoting and inspiring people with the empowering and life-changing benefits of winter activities in the mountains and required much needed help with digital marketing and strategy implementation. Alicja brought a fresh approach and professionalism that has undoubtedly made an enormous difference. She is a delight to work with, extremely focused, thinks ‘outside of the box’ and I could not recommend her more highly – she is a must-have for any organisation!